HEAVY DUTY MECHANIC 

SERVICE MANAGER

JOB DESCRIPTION

Matsqui Ag-Repair Ltd. is currently looking to hire a full time Service Manager, located in Abbotsford BC.

Matsqui Ag-Repair Ltd is the authorized dealer for JCB Agriculture, Deutz-Fahr, McCormick, KIOTI, Kuhn & the Western Canadian distributor for McHale in BC. This is an opportunity for a strong service manage to join a growing dealership and is willing to work towards growing and expanding the business. The ideal candidate will have a great attitude, proven excellence leading the service technicians and high customer service.

Duties and Responsibilities:

 

  • Establish and maintain good relationship with customers

  • Ability to answer customers technical questions regarding machine problems, warranties, maintenance packages and repairs.

  • Ability to coach, hire and train service team.

  • Create, review and revises machine work orders

  • Create, review and monitor internal work orders

  • Checks over the technician’s work once job is complete

  • Works with sale manager to make sure machines on the lot are ready for sale.

  • Manages workflow in the shop and makes sure jobs get finished in a timely and efficient manner

  • Recommends appropriate maintenance and repairs to customers

  • Works the service counter and handles customer payment

  • Write warranty claims  

 

Qualifications & Skills:
 

  • 2-5 years experience as a service manager/leadership role.

  • Excellent mentorship, team leadership and coaching experience

  • Background in heavy duty mechanics

  • Agricultural machinery background preferable

  • Organizational skills are an asset

  • High level of proficiency in digital tools and diagnostic equipment  

Benefits:
 

  • Excellent Compensation,

  • Team Environment,

  • Training Opportunities,

  • Boot Allowance,

  • Great Extended Benefits,

  • Staff Friday Lunch Provided Weekly

CONTACT

QUESTIONS?

 Phone  : 604-826-3281
 Toll Free  : 1-844-339-2261

 Email  : admin@matsquiagrepair.com

 Address  : 34856 Harris Rd, 
Abbotsford BC, V3G 1R7

HOURS: 
 Monday - Friday  : 8AM - 5PM 
 Sundays & Holidays  : CLOSED 

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